List Of The Best Customer Relationship Management (CRM) Software

Customer Relationship Management software is a one-stop solution for all the office day to day task. It is one such software to manage contact details of all the clients, stakeholders, and concerned people. The software can be used to make calls, send e-mail, create reports, schedule appointments, manage pipeline, add notes, track leads, and get instant notifications.

What is CRM Software?

In simple terms, CRM software is a software that helps business grow with leaps and bounds and build a strong relationship and improve sales. CRM software for small business or big is implemented separately according to departments. In this comprehension, we have managed to compile some of the best CRM software in use in 2020. So, without any further ado, let us discuss the CRM software that helps in facilitating a comprehensive and coordinated customer experience.

1. GoSquared

The businesses that wish to understand their web traffic and convert potential visitors into customers, GoSquared is perhaps the best software to opt for.It gives business hours and online support, and the training program ranges from In Person, Live Online, Webinars, and Documentation. GoSquared costs around $29 per month.
Deployment: Cloud, Web, SaaS Installed – Mac, Mobile – iOS Native,
Mobile – Android Native.

2. Infinity ECM

Bestowed with the EuroCloud Europe award, Infinity ECM is a multi-functional is a modern multi-functional Enterprise Content Management that includes a total of 15 fully integrated modular subsystems and over 100 tools for collaboration and the entire communication and management of the business.The software supports both Online and Business Hours, and the training is the same as GoSquared. The starting price of Infinity ECM is $18 per month for a single user.
Deployment: Cloud, Web, SaaS Installed – Mac, Mobile – iOS Native,
Mobile – Android Native.

3. Simply CRM

Simply CRM is considered among the best CRM software currently going around. The software is tailor-made for both small and medium-sized businesses.Simply CRM optimizes a business’s process and makes it easy to used platforms with interactive UI and 24*7 support. The software works as a helpdesk for both financial and project management tools for the businesses.
Apart from business hours and online support, Simply CRM also offers 24/7 (Live Rep.) The starting price of the software is $25 per month for a user.
Deployment: Cloud, Web, SaaS,
Installed – Windows, Installed – Mac, Mobile – iOS Native, Mobile – Android Native.

4. Interakt

Developed by Fizzy Software, Interakt helps businesses with all-round solutions to CRM, LiveChat, e-mail marketing, Helpdesk, Notifications, or a FAQ/Knowledgebase.
With Interakt, you can simplify all your concerns related to capturing new leads, engage and retain existing leads, support customers and visitors from a single platform, and also gives a summary of web activities.
Interakt supports both Online and business hours, but there is no free trial available.
Deployment: Cloud, Web, SaaS, Mobile- Android Native.

5. MyBusiness

MyBusiness might not be a free CRM software, but it delivers fast performance, data security and ensures a friendly UI into their CRM software.
The software toolkit is designed in a manner to increase ROI by providing key insights to help businesses elevate sales and provides the best in class service and support.
The software comes with business hours and online support with an online training feature. MyBusiness is low on budget i.e. starting at $4 per month.
Deployment: Cloud, Web, SaaS.

6. HubSpot CRM

HubSpot is perhaps the best free CRM software best suited for companies having strength between 1 to 1000. The software keeps track of all interactions of over 13 million companies and crawls the internet extensively for the organization.HubSpot CRM supports all three aspects, i.e. Online, 24/7 (Live Rep), and Business hours. As mentioned above, the software is 100% free for its users.
Deployment: Mobile – Android Native, Mobile – iOS Native, Cloud, Web, SaaS

7. amoCRM

amoCRM is best-suited for target-oriented people/organizations, especially for those who are in the sales team and just want to keep achieving targets and move forward.
There’s a systematic flow of peer-to-peer communication with amoCRM. It supports Online, Business Hours, and also 24/7 (Live Rep). The software costs around $15 per month for a single user.
Deployment: Installed – Mac, Installed – Windows, Cloud, Web, SaaS, Mobile – Android Native, Mobile – iOS Native

8. eWay CRM

Do not mistake eWay CRM with e-commerce as it has nothing to do with it. eWay-CRM is a CRM Add-in for Outlook, available now as a web app and on iOS and Android.
With this software, you can share track communication history, share your Outlook with your team, plan follow-ups, automate company processes, and run your business most prominently. There is a free version to download of eWay CRM. However, the paid version starts at $24 per month for a user.

9. Zoho CRM

Zoho gives a complete solution for all sized companies. They manage and organize all type of departments that includes sales, planning, marketing, customer service, and inventory in a single business system.
Zoho CRM also offers Online, 24/7 (Live Rep), and Business Hours support. The starting price of the software is $10 per month for a user.
Deployment: Mobile – Android Native, Mobile – iOS Native,
Cloud, Web, SaaS.

10. ManageEngine Support Center Plus

Developed by ManageEngine, it is an ITIL ready support software designed for organizations that offer IT support to their clients. It also helps with managing desk tickets and delivers prompt customer support.
The software offers business hours and 24/7 (Live Rep) support, and the software costs around $945 per year.
Deployment: Cloud, Web, SaaS, Mobile – Android Native, Installed – Windows.

Time to conclude:

So here are some of the best CRM software available in the market currently. Mark out your business needs and opt for the best CRM software that is tailor-made for your business.

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Are you looking for the best CRM software for your business in 2020? Give this post worth a read and find out the best available CRM software today.

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